Quick answer: Custom pricing at Cloud2Y is volume- and commitment-based: describe your current and planned services (number of servers, configurations, billing cycles) in a pre-sales ticket, and the team quotes terms for your profile. It applies to agencies and resellers with multiple services, large single configurations, and long-term commitments.

Overview

Store prices are per-service list prices. When you bring a fleet of client servers, commit to longer cycles or need non-standard hardware, individual terms usually make more sense for both sides. Custom pricing is not a discount code — it is an agreed commercial arrangement attached to your account or partnership.

Before you start

  • An inventory of what you run or plan to run: product types (SSD/NVMe/Power/Storage VPS, VDS, dedicated), counts and locations.
  • Your preferred billing cycle — longer cycles already discount list prices and strengthen a custom quote.
  • Growth expectations for the next 6–12 months.

Step-by-step guide

  1. Open a ticket with the sales department (or email [email protected]).
  2. List current services (if any), the target fleet and configurations, and locations.
  3. State the commercial shape you want: volume discount, fixed fleet price, or package quote.
  4. Review the offer, negotiate specifics and confirm — terms are then applied to your account.

Common issues

  • Vague requests get vague answers: "do you give discounts?" quotes nothing — concrete fleets and numbers do.
  • Comparing raw list prices only: factor migration help, custom configs and support arrangements into the comparison.
  • Terms feel outdated later? Ask for a review as your volume grows — agreements are not frozen forever.

When to contact support

All custom pricing goes through pre-sales tickets. Also ask there about non-standard hardware — see custom dedicated configurations — or mixed packages with white-label terms.

Frequently asked questions

Who qualifies for custom pricing?

Agencies and resellers running several services, customers with large single configurations, and anyone committing to longer billing cycles — describe your fleet in a ticket to get a quote.

What should a custom pricing request include?

Concrete numbers: product types and counts, configurations, locations, billing cycle and growth plans for the next 6–12 months. Specific requests receive specific quotes; vague ones cannot.

Can agreed terms be renegotiated later?

Yes — custom terms are not frozen. When your volume grows or your architecture changes, ask in your partnership ticket for a review of the arrangement.

Related articles

Want to discuss a partnership? Contact Cloud2Y pre-sales →

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