How to connect to a Storage VPS

Quick answer: A Storage VPS is a normal Linux server — connect over SSH for administration, and push or pull data with SFTP, rsync over SSH or rclone. The IP address and root credentials are on the service page in your Client Area under My Services.

Overview

There is no proprietary protocol to learn: anything that speaks SSH can use your Storage VPS. In practice you will use SSH for setup, rsync for scheduled backups, SFTP for ad-hoc file browsing, and rclone if you want an S3-like sync experience against plain disk space.

Before you start

• The server IP and root password from the Client Area service page.
• An SSH key pair — switch to key authentication before automating anything.
• Client tools installed locally: ssh/sftp/rsync (preinstalled on Linux/macOS) or WinSCP/OpenSSH on Windows.

Step-by-step guide

1. Test the connection:

   ssh [email protected]

2. Create a dedicated backup user so automated jobs never run as root:

   adduser backupuser
   mkdir -p /srv/backups && chown backupuser:backupuser /srv/backups

3. Copy a file with SFTP:

   sftp [email protected]
   put archive.tar.gz /srv/backups/

4. Sync a directory with rsync over SSH:

   rsync -avz --progress /data/ [email protected]:/srv/backups/data/

5. Optional — configure rclone for an S3-style workflow:

   rclone config          # choose "sftp", enter host + user + key
   rclone copy /data storage:srv/backups/data

Common issues

• Connection refused: check the IP, that the server shows Active in My Services, and any firewall rules you added.
• Slow first transfer: the initial full copy moves everything; later rsync runs send only changes and are much faster.
• Permission denied on upload: make sure the target directory is owned by the user you connect as.

When to contact support

If SSH is unreachable although the service shows Active, use the KVM Console on the service page to check the machine, then open a ticket with what you see if it still fails.

Frequently asked questions

Which protocols does a Storage VPS support?

Anything a Linux server speaks: SSH for administration, SFTP for file browsing, rsync over SSH for efficient backups, and rclone or similar tools for sync-style workflows.

Do I need special client software to use it?

No. Linux and macOS ship ssh, sftp and rsync out of the box; on Windows you can use the built-in OpenSSH client, WinSCP or any SFTP-capable tool to move files.

Should backup jobs connect as root?

No — create a dedicated user that owns only the backup directory and authenticate with an SSH key. Automated jobs then never hold more power than they actually need.

Related articles

• How to connect to VPS via SSH
• How to set up SSH keys
• How to configure backups to a Storage VPS
• How to secure backup access

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