Articles
Quick answer: The Cloud2Y Acceptable Use Policy (AUP) defines what you may and may not do with...
Quick answer: Cloud2Y prohibits illegal content, spam, network attacks (DDoS, scanning,...
Quick answer: When Cloud2Y receives an abuse report about your service (spam, attacks, phishing,...
Quick answer: Copyright holders can report infringing content hosted on Cloud2Y services;...
Quick answer: Cloud2Y prohibits unsolicited bulk email in any form — bought lists, harvested...
Quick answer: Cloud2Y accepts cryptocurrency payments in USDT. Crypto invoices are paid through...
Quick answer: Refund requests at Cloud2Y are reviewed by the billing team case by case: what you...
Quick answer: The Cloud2Y SLA covers what the platform is responsible for: network availability,...
Quick answer: Cloud2Y services are unmanaged by default: support keeps the infrastructure...
Quick answer: On an unmanaged VPS, VDS or dedicated server the customer is responsible for...
Quick answer: Backups of your data are your responsibility. Cloud2Y does not automatically back...
Quick answer: A service is suspended (paused, data intact) mainly for two reasons: an overdue...
Quick answer: Termination is the permanent end of a service: the server is deleted and its data...
Quick answer: When a hardware component of your dedicated server fails — disk, RAM, PSU, NIC,...
Quick answer: Cloud2Y announces maintenance that may affect your services in advance where...
Quick answer: Planned maintenance is scheduled work on the network, power or host hardware,...
Quick answer: Emergency maintenance is unplanned work that cannot wait — failing hardware,...
Quick answer: Cloud2Y processes the personal data needed to provide hosting — account details,...
Quick answer: If your project handles personal data of EU residents, GDPR applies to YOU as the...
Quick answer: This FAQ answers the questions customers most often ask about Cloud2Y terms: what...
