How to point a domain to Cloud2Y VPS

Quick answer: Copy your server's Dedicated IP from the Client Area service page, then create an A record for your domain (and one for www) at your registrar's DNS panel pointing to that IP. Once the change propagates, your domain opens your Cloud2Y VPS.

Overview

Cloud2Y does not need to host your DNS — you keep managing records wherever your domain lives (registrar or DNS provider) and simply point them at your server's IP. This works for any domain and any registrar.

Before you start

• Your server's Dedicated IP — on the service page under My Services in the Client Area.
• Login to the registrar or DNS provider where the domain's records are managed.
• A web server already listening on the VPS, so there is something to open when DNS switches.

Step-by-step guide

1. Open your service in the Client Area and copy the Dedicated IP (and the IPv6 address if you plan to use it).
2. Log in to your registrar's DNS management panel.
3. Create or edit the A record for the bare domain: host @, value = your server IPv4.
4. Create an A record for www with the same IP (or a CNAME pointing to the bare domain).
5. Optionally add an AAAA record with your IPv6 address (how).
6. Save and verify from your computer:

dig +short A example.com
dig +short A www.example.com

Both should return your Cloud2Y IP. Browsers may need a few minutes more because of caching.

Common issues

• Old site still opens: the previous A record's TTL has not expired yet — see reducing propagation issues.
• Bare domain works, www does not (or vice versa): one of the two records is missing.
• Record edited at the wrong provider: check the domain's NS records — edits count only at the authoritative DNS host.

When to contact support

If dig already returns the correct Cloud2Y IP but the site still does not load, the issue is on the server (web server, firewall). Open a ticket with your domain and service ID and we will check the server side.

Frequently asked questions

Where do I find my Cloud2Y server's IP address?

Open the Client Area, go to My Services and click your server — the Dedicated IP and any additional assigned addresses are listed on the service page.

Do I need to transfer my domain to Cloud2Y?

No. Keep the domain at your current registrar and simply point its A record to your Cloud2Y server IP — hosting and domain registration are independent of each other.

How long until my domain opens the new server?

Usually within minutes to a few hours, depending on the record's TTL. Most resolvers pick up the new A record as soon as the previous cached value expires.

Related articles

• How to update an A record
• How long does DNS propagation take?
• How to troubleshoot a domain that does not open
• How to configure DNS for WordPress

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