Quick answer: A partner promo code is a personal discount code issued for your partnership: your clients enter it at checkout, receive the agreed discount, and the order is attributed to you. Codes double as marketing material — you can publish them on your site or share them directly with clients. Terms (discount size, validity, which products qualify) are set when the code is issued.
Overview
Promo codes solve two problems at once: they give your audience a concrete reason to order through you, and they give Cloud2Y a reliable way to attribute those orders to your partnership without technical tracking. Clients apply the code themselves in the shopping cart — see how to apply a promo code — so no special ordering flow is needed.
Before you start
- An agreed partnership (how to become a partner).
- A decision on how you will distribute the code: publicly (site, social media) or privately per client.
Step-by-step guide
- Request a promo code in your partnership ticket — propose the code text if you want it branded.
- Agree the terms: discount, qualifying products (e.g. VPS plans), validity period and whether it applies to the first invoice or recurring billing.
- Share the code with your clients or audience.
- Clients enter the code in the cart at checkout; the discount applies immediately and the order counts toward your partnership.
Common issues
- Code rejected at checkout? Check spelling, validity dates and whether the chosen product qualifies — codes can be product-specific.
- Discount vs referral reward: a code can carry a client discount, a partner reward, or both — the split is part of your agreed terms.
- Expired campaign? Codes have finite validity; request a renewal in the ticket before promoting an old code.
When to contact support
Open your partnership ticket to issue, renew or retire codes, change their terms, or get a report of orders attributed to your code.
Frequently asked questions
How does a client use my promo code?
The client enters the code in the shopping cart at checkout on cloud2y.com; the agreed discount applies immediately and the order is attributed to your partnership automatically.
Can I choose my own promo code text?
Usually yes — propose a branded code in your partnership ticket when requesting it, along with the discount terms, qualifying products and validity period you want.
Why was a promo code rejected at checkout?
The most common reasons are expired validity, a typo in the code, or a product the code does not cover. Check the terms it was issued with, or ask in your ticket to renew or extend it.
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Want to discuss a partnership? Contact Cloud2Y pre-sales →
