Quick answer: After your server is Active, connect, change the default password, apply OS updates, set up a firewall, and (optionally) point your domain and install a control panel. These first steps secure and prepare your server for production.

Overview

A new unmanaged server is a blank machine — a few first steps make it secure and ready to host your sites or apps.

Before you start

Step-by-step guide

  1. Connect and change the default password immediately.
  2. Update the OS: apt update && apt upgrade (Debian/Ubuntu) or dnf update (AlmaLinux/Rocky); on Windows, run Windows Update.
  3. Configure a firewall — allow only needed ports (SSH, HTTP/HTTPS) with ufw/firewalld or Windows Firewall.
  4. Point your domain (optional): set its DNS A record to your Dedicated IP.
  5. Install a control panel (optional): cPanel or Control Web Panel, at order time or via Upgrade/Downgrade.

Common issues

  • Locked out after a firewall change? Use the KVM Console to fix the rules.
  • Updates fail? Check connectivity and that the OS clock/repos are correct.
  • Website not resolving? DNS can take time to propagate; verify the A record.

When to contact support

For hardware issues, or if the server is unreachable after a Power Cycle and KVM check, open a support ticket. Note that OS-level configuration on unmanaged servers is your responsibility.

Frequently asked questions

Do I need to secure my server myself?

Yes. Cloud2Y servers are unmanaged by default, so you are responsible for OS-level security: set strong passwords, apply updates regularly and configure a firewall from day one.

Where do I set reverse DNS (PTR)?

Reverse DNS (PTR) for your public IPv4 address is set on the service page in the Client Area. It maps the IP back to your hostname, which matters for mail delivery and logs.

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