Quick answer: Your Cloud2Y account has a single account currency — the one selected when the account was created — and all invoices are issued in it. Card charges are converted by your bank if your card is in another currency; USDT amounts are calculated by the payment processor at the moment of payment.
Overview
Understanding where conversion happens avoids surprises: Cloud2Y bills in your account currency, and any conversion to your card's currency is done by your issuing bank at its own rate (possibly with a conversion fee). For crypto payments, the processor quotes the exact USDT amount for the invoice total at payment time, valid for the payment window shown on the page.
Before you start
- Check your account currency — it is visible on your invoices.
- If your card is in a different currency, expect your bank's exchange rate to apply.
Step-by-step guide
- Review the invoice — the amount and currency are fixed by the invoice itself.
- Paying by card: your bank converts the charge to the card currency if they differ; the rate and any fee are the bank's.
- Paying with USDT: the payment page shows the exact token amount for the invoice at the current processor rate — send exactly that amount within the payment window.
- Account credit is stored and consumed in the account currency, one-to-one against invoice totals.
Common issues
- Card charge slightly different from the invoice? That is the bank-side conversion rate/fee, not an extra Cloud2Y charge.
- USDT quote changed? Quotes refresh per payment session — reopen the payment page for a current amount.
- Want invoices in another currency? The account currency is fixed per account; ask billing about options before creating orders.
When to contact support
Open a ticket if an invoice amount looks inconsistent, a crypto payment was reconciled at an unexpected rate, or you have questions about the account currency before ordering.
Frequently asked questions
In which currency are invoices issued?
All invoices are issued in your account currency — the one selected when your Cloud2Y account was created. It is shown on every invoice and does not vary per order.
Who converts the amount if my card uses another currency?
Your issuing bank converts the charge to the card's currency at its own exchange rate, possibly adding a conversion fee — it is not an extra charge from Cloud2Y.
How is the USDT amount calculated?
The payment processor quotes the exact USDT amount for your invoice total at the moment you start the payment, and the quote stays valid for the payment window shown on the page.
Related articles
- How to pay with crypto (USDT)
- How to pay by card (Visa, Mastercard, Apple Pay, Google Pay)
- How to download invoices
- What payment methods does Cloud2Y support?
Need a hand? Contact Cloud2Y support →
