Articles

How to order a dedicated server

Quick answer: Log in to the Cloud2Y Client Area, open the Store and pick a Dedicated Server plan...

How dedicated server provisioning works

Quick answer: After payment is confirmed, Cloud2Y engineers prepare the physical machine: rack...

How to request a custom dedicated server configuration

Quick answer: If no store plan fits, open a pre-sales ticket describing the CPU, RAM, disks,...

How to access your dedicated server

Quick answer: Once the service is Active, the service page in the Client Area shows your server's...

How to request OS installation or reinstall

Quick answer: To install or reinstall the operating system on a dedicated server, open a support...

How to request additional IPv4 addresses

Quick answer: Open a support ticket stating how many IPv4 addresses you need and what for. Per...

How to request a bandwidth upgrade

Quick answer: Open a support ticket with your server ID and the port speed or traffic allowance...

How to choose between 1G, 10G and 20G connectivity

Quick answer: A 1 Gbps port comfortably serves most websites, apps and game servers. Choose...

How to monitor dedicated server performance

Quick answer: On an unmanaged dedicated server, OS-level monitoring is yours to set up: start...

How to request remote hands support

Quick answer: "Remote hands" is physical work done by data-center engineers on your request:...

How to set up RAID on a dedicated server

Quick answer: RAID is selected as the disk & RAID option when ordering — the array is built...

How to prepare for a dedicated server migration

Quick answer: Plan the move before touching anything: inventory what runs on the old machine,...

How to migrate from VPS to a dedicated server

Quick answer: Order the dedicated server, keep the VPS running, copy data across (rsync for...

How to request hardware diagnostics

Quick answer: If you suspect failing hardware (disk errors, ECC memory events, random reboots,...

Dedicated server acceptable use policy

Quick answer: Dedicated servers at Cloud2Y may be used for any lawful workload. Prohibited: spam...

Dedicated server SLA and support scope

Quick answer: Cloud2Y dedicated servers are unmanaged: Cloud2Y is responsible for the hardware,...

Ukraine Dedicated Servers FAQ

Quick answer: Cloud2Y offers dedicated servers in two Ukrainian data centers — DC2 in Kyiv and...

Europe Dedicated Servers FAQ

Quick answer: Cloud2Y's European dedicated servers are hosted in Amsterdam — one of the world's...

Singapore Dedicated Servers FAQ

Quick answer: Cloud2Y's Singapore dedicated servers serve the Asia-Pacific region: Southeast...