Quick answer: Enter the code in the promotional code field in the shopping cart during checkout (on the order summary step) and click Validate/Apply — the discount is reflected in the total immediately, before you pay.
Overview
Cloud2Y promo codes give a discount on eligible products — a percentage or fixed amount, one-time or recurring, depending on the promotion. The discount and its terms are shown in the cart once the code validates, and on the resulting invoice.
Before you start
- The exact code (codes are typically case-sensitive — copy-paste it).
- Check the promotion's terms: eligible products, billing cycles, new-order vs renewal applicability, expiry date.
Step-by-step guide
- Configure your product and add it to the cart (how to order).
- On the cart / order summary page find the Promotional Code field.
- Enter the code and click Validate Code.
- Confirm the discount shows in the totals, then proceed to payment.
Common issues
- "Invalid code"? Check spelling/case, expiry, and that the cart contains an eligible product and billing cycle.
- Discount missing on renewal? Many promotions are first-invoice-only — recurring discounts are stated in the promo terms.
- Forgot to apply before paying? Codes apply at checkout; ask billing whether the promotion can still be honoured on a fresh order.
When to contact support
Open a ticket if a valid, unexpired code will not apply to an eligible product, or you have a partner/custom code that behaves unexpectedly.
Frequently asked questions
Where do I enter the promo code?
In the Promotional Code field on the shopping-cart / order-summary page during checkout — validate it there and the discount appears in the total before you pay.
Why does my code show as invalid?
Check the spelling and letter case, the promotion's expiry date, and that your cart contains an eligible product and billing cycle — codes only validate when all terms match.
Does the discount repeat on renewals?
Only if the promotion is explicitly recurring — many Cloud2Y codes discount the first invoice only, and the exact behaviour is stated in the promotion's terms.
Related articles
- How to order your first VPS or dedicated server
- How to pay an invoice in Cloud2Y
- How to change billing cycle
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