Knowledgebase

Storage VPS, backup strategies and disaster recovery: rsync, cron automation, retention, encryption, integrity testing and restoring your data.

Invoices, payments, renewals, billing cycles, account balance, promo codes, suspension and cancellation at Cloud2Y.

Choosing and using hosting control panels on Cloud2Y servers: cPanel, Control Web Panel, CloudPanel, CyberPanel, aaPanel, HestiaCP — installation, sites, SSL, backups and security.

Ordering, provisioning, access, upgrades, RAID, migration and support scope for Cloud2Y dedicated servers in Ukraine, Europe and Singapore.

Domains, DNS records and SSL certificates: pointing a domain to your server, A/AAAA/CNAME/MX/TXT records, SPF/DKIM/DMARC, propagation and Let's Encrypt.

Email on Cloud2Y servers: SPF, DKIM, DMARC, PTR / reverse DNS, IP reputation, deliverability troubleshooting and choosing between self-hosted mail and third-party providers.

Moving to Cloud2Y: free assisted migration, provider-to-provider guides, WordPress and database moves, zero-downtime cutovers, checklists and rollback plans.

Cloud2Y network, locations and connectivity: speed and latency testing, bandwidth, ports, IPv4/IPv6, packet loss, MTR and DDoS basics.

Installing and managing operating systems and common server software on Cloud2Y servers: Linux distributions, Windows Server, web servers, databases, runtimes and everyday system administration.

Cloud2Y Partner Program: cooperation for freelancers, agencies and resellers — referrals, promo codes, white-label options, custom pricing and managing client infrastructure.

How Cloud2Y policies work in practice: acceptable use, abuse handling, refunds, SLA, maintenance, privacy and the responsibility split between Cloud2Y and the customer. The binding text is always the official Terms of Service.

Practical server security for Cloud2Y customers: SSH hardening, firewalls, Fail2ban, malware scanning, SSL, DDoS protection, incident response and abuse rules.

Quick incident guides: server not responding, SSH and SSL errors, 5xx pages, slow sites, disk and network problems — first steps, fast diagnostics and when to escalate.

Managing your Cloud2Y VPS or VDS: connecting over SSH and RDP, passwords and SSH keys, OS reinstall, power controls, resources and upgrades, firewall, monitoring and troubleshooting.

Running WordPress and WooCommerce on Cloud2Y VPS: choosing a plan, installing, migrating, SSL, backups, security, caching, performance tuning and troubleshooting.